When it comes to buying a major appliance, picking the right retailer is nearly as important as picking the right brand or model. The right appliance retailer can make that potentially stressful shopping experience less of a hassle. We are fortunate to have the local business D&K Appliances, which has been a staple of our community since 1960.
For the past 60 years, the friendly and helpful folks at D&K have been providing the care and expert service that loyal customers have come to know and trust, serving homeown- ers and commercial businesses in Delaware, Chester and Montgomery counties.
Tom McIntyre purchased the business in 1988 from partners Dan Cosfol and Bob Krunkel and it still remains in the McIntyre family. Tom met Dan and Bob when he worked for General Electric (GE) as a manufacturing supervisor for 20 years. “During that time, I had the opportunity to work with various appliance companies in the area. Over the years, Tom formed a solid relationship built on trust and work ethic. When it came time for Dan and Bob to sell their business, they approached Tom.
Although leaving a company like GE to run his own business was a big risk, Tom said he was prepared for the challenge. “D&K was already established in Newtown Square and had a good reputation for quality sales and service,” he explained. “I had the manufacturing experience and the desire to run my own business to provide for my family’s future,” Dan agreed to stay on as an employee to help with the transition. “He ended up staying for 20 years,” laughed Tom. “All kidding aside, Dan Cosfol was instrumental in training and mentoring our sales team.”
Another reason Tom wanted to own his own business was that he hoped that someday his kids would join him. Tom’s son Dan McIntyre is now part owner and President of D&K Appliances, his daughter, Karen Farrelly is D&K’s Chief Financial Officer and his son-in-law, Mike Fitz is their Chief Operating Officer.
And that’s just the beginning! The minute you open the showroom door, you are greeted by Tom’s granddaughters, Ashley and Caitlyn in the sales department. Another one of his granddaughters, Makenzie, handles marketing and social media.
“Yes, we are a family-owned business,” said Dan. “But we consider everyone who works at D&K part of our family. So much so that everyone calls my father, Tom, Pop.”
Pop’s family has certainly grown over the years as has his business. Originally, D&K Appliances was located on the Westbound side of West Chester Pike. It was a 3,000-square-foot building that housed a showroom, offices and a service department. “About seven years ago, we decided that we needed more space,” Tom explained. “We didn’t have to look too far, because the perfect spot became available right across the street.”
Located on the Eastbound side of West Chester Pike, D&K’s impressive 12,000-square-foot showroom features 2 floors of the latest appliances from refrigerators, dishwashers and ranges to washers, dryers and outdoor grills. D&K is also pleased to announce the opening of their new store in Flourtown this past May. This 3500 sq ft showroom is located at 1300 Bethlehem Pike. “We are excited to extend our footprint to this area,” said Karen. “Our goal is to serve the community and to be the dependable difference.” Their sales teams at both locations are fully equipped to educate customers on the latest technologies and help them choose the best appliances for their everyday needs and their budget.
Customers come to D&K Appliances because they want answers from a knowledgeable sales team, fast delivery from a local warehouse, and service from a team of technicians that knows how to keep appliances working. “Our field technicians and installers complete 70-80 jobs every day,” Dan said.
“Whether you need a new appliance installed or a repair to your existing appliance, our expert technicians will deliver quality service and offer valued advice.”
The success of D&K Appliances is based on the company’s standard of excellence and its core values. “We are the dependable difference because we are dedicated to Excellence, Integrity, Customer Service and Dependability,” Dan explained. “We treat our customers like family, not only because we live here and work here, but also because supporting our local community is important to us, too.”
D&K Appliances is frequently involved in local events, donating to local charities and supporting our schools. They also work with the Marple Newtown High School’s football team to provide internships and community service work. “Each year, we put five or six football players on a project to learn about installing and servicing equipment,” said Dan. “We really enjoy giving back to our friends and neighbors and look forward to many more years of serving our community.”
D&K Appliances is located at 3510 W Chester Pike, Newtown Square and at 1300 Bethlehem Pike, Flourtown, PA. Their showroom is open Monday–Friday from 9am – 7pm and Saturday 10am – 5pm. For more information, call 610-356-2424, visit their website, www.DKappliances.net, and follow
them on Instagram at dkappliances.