A private investigator, also called a private detective, is a type of investigator that is employed by the client, such as an individual person or an organization. Clients who are interested in hiring a private detective often have trouble trying to identify which are professional and which are not. The problem is compounded by the fact that investigators cannot share the details of previous and/or related cases because that would go against a client’s confidentiality.
So how can a client find out who to hire and trust? One way is to research prospective investigators or agencies and make sure that they have experience dealing with situations like theirs. Also, agencies with quite a bit of business, litigation and governmental experience, with excellent reviews and feedback, are usually your best bet. Be wary of investigators that violate ethics rules by making false statements of fact or law, communicate with witnesses who are otherwise represented by counsel or engage in fraud, dishonesty or criminal activities to achieve the desired outcome. Most of course do not engage in these types of activities.
Once you’ve narrowed down which investigators you’d like to vette, here are some important questions to ask and things to think about:
- Are they licensed? If the answer is yes, ask to see their license
- Are they insured? Ask for their insurance info.
- How long have they worked as a PI?
- What is their background, experience, areas of expertise and qualifications?
- Are there certain days or hours do they cannot work, or are they available 24/7?
- How do they guarantee client confidentiality?
- Ask for references, verified reviews and testimonials.
- Request an in-person meeting.
- What are their affiliations with professional organizations?
- Ask to see an example of their work, with redactions of course.
- What is the cost? Avoid pricing that seems way below standard charges.
- Where are they located and what areas do they cover?
- Will the person being investigated find out or be notified?
- Do they use both male and female investigators?
- How will they communicate with you and how often will you be updated?
- Will they act as a witness in court if needed?
- Do they have a contract or agreement form you c